Tell us a little about your professional and educational experience.
Over 15 years consulting experience in Big 4 and smaller firms. MBA from DePaul.
Your specific area(s) of professional expertise?
I am a jack of all trades. IT experience includes larger program management, enterprise application delivery, and infrastructure services. Customer service experience includes end-to-end customer experience (CX), contact center operations, and contact center technologies.
What does being a True Consulting Partner mean to you?
It means being a trusted business advisor and building a solid relationship. Whether someone is a current or previous client, I want them to feel they can reach out to me at any time with any new business challenge and I would help them or find someone in my network that could.
You can have any superpower in the world…
I would like the ability to read people’s minds.
Quote to live by?
Treat others the way you would like to be treated.