Consulting: 20+ years as Management Consultant to Fortune 500 companies
Industry: Consulting, Telecom, Health Insurance, Technology, Financial Services, Retail, Consumer Packaged Goods
Frank is a leader who is a results driven multi-disciplined professional focused on delivering business value across Enterprise PMO, Product Management, IT, and Multi-Channel Operations. EPMO experience includes full life cycle program management from requirements through implementation. His Product Management experience includes product development through product launch. Frank’s technology experience includes large program management and enterprise application & cloud based services delivery. Multi-Channel experience includes end-to-end customer experience, sales and customer service operational strategies, and contact center technology implementation.